Terms and Conditions

  1. Order Processing: Orders are processed within 2-3 business days, and customers will receive a confirmation email with tracking information once their order has been shipped.
  2. Shipping: Shipping times vary depending on the destination, but we aim to deliver all orders within 5-7 business days. We offer free standard shipping on all orders over $50, and expedited shipping is available at an additional cost.
  3. Returns and Exchanges: We do not except return or exchange.
  4. Privacy Policy: We respect our customers' privacy and do not share any personal information with third parties. All transactions are processed securely through our website, and we use industry-standard encryption to protect customer data.
  5. Product Information: We do our best to provide accurate and up-to-date product information on our website. However, we cannot guarantee the accuracy of the information.
  6. Product Availability: We strive to maintain accurate inventory levels on our website, but occasionally products may be out of stock. In the event that an item is out of stock, we will notify the customer as soon as possible and provide the option to either wait for the item to be restocked or receive a refund.
  7. User Content: By submitting user content, such as reviews or photos, to our website, you grant Rumoon the right to use, reproduce, and modify the content for marketing purposes.
  8. Limitation of Liability: We are not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from the use of our products or website.
  9. Intellectual Property: All content on our website, including images and text, are the property of Rumoon. Reproduction or use of our content without our permission is prohibited.
  10. Governing Law: These terms and conditions are governed by the laws of Canada, and any disputes will be resolved in accordance with these laws.
  11. Copyright and Trademarks: All content on our website, including images, text, and logos, is the property of Rumoon and is protected by copyright and trademark laws. Reproduction or use of any content without express written permission is prohibited.
  12. Changes to Terms: We may update these terms of service from time to time. Any changes will be posted on our website.

    By using our website, you agree to the terms of service outlined above. If you have any questions, please contact us.