FAQ

Our products are handmade with love

Elevate your hair game with these handmade linen hair accessories! Each piece is expertly embroidered for a touch of elegance that's sure to turn heads. Perfect for adding a pop of style to any hairdo.

Care instruction

Hand wash in cold water, wash separately highly recommended line dry
Use mild detergent, please do not bleach.

Shipping & delivery

Orders are dispatched within 3 business days. While we strive to dispatch orders promptly, please be advised that we cannot guarantee freedom from custom/tax fees or assume responsibility for any delays in delivery caused by carriers. If you require a rush order, please do not hesitate to reach out to us, as we are always ready to assist you. Please note that we do not accept returns or exchanges. However, if you encounter any issues with the product, feel free to contact us for instructions at supports@rumoon.ca.

Rumoon Return Policy
At Rumoon, we strive to provide our customers with high-quality products and exceptional service. We want you to be completely satisfied with your purchase; however, we understand that there may be instances where a return is necessary. Please review our return policy here

Disclaimer

We always try our best to show the most accurate colour; however, the real colour can be slightly different due to lighting

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